Policies
SSS Glow
Thank you for shopping with our small family business. Below are our key policies.
Shipping & Delivery We handcraft every order in our Midwest, USA home workshop.
Processing: 3–5 Days most items are in stock and would be ready
Customs orders may add time.
Rates: USPS First Class/Priority – $6.95 flat; free on $50+.
Delivery: 3–10 business days domestic. Tracking provided.
Holidays: Order early for seasonal deadlines.
Packaging: Carefully wrapped to prevent damage.
Issues: Contact us within 30 days for lost/delayed packages. info@sssglow.com
Returns & Refunds We put heart into every piece.
Non-custom: Returns within 14 days (unused, original condition). Buyer pays return shipping.
Custom/personalized: No returns/exchanges (due to customization).
Damaged/defective: Contact within 7 days with photos – replace or refund. - Refunds: To original payment within 5–10 days after inspection.
Privacy Policy We respect your privacy. Collect only order/shipping info and custom uploads to fulfill orders. - No selling/renting data. - Secure payments via Shopify/PayPal. - Contact us to access/delete your info.
Terms of Service By ordering, you agree:
- Custom designs must not infringe copyrights. - We may refuse/cancel orders if needed. - Prices/availability subject to change. - Not responsible for carrier delays.
Questions? Message us – we're a small family shop and here to help! ❤️
info@sssglow.com